Office Manager

Papakura, Auckland

About ARG

Auckland Radiology Group (ARG) are a NZ owned and operated company dedicated to excellence in radiology services. Our radiologists, medical imaging technicians, sonographers and administration staff are highly valued and experts in their fields.

  • Work in an environment where colleagues collaborate and support each other
  • Have access to opportunities for ongoing professional development
  • Enjoy excellent employee benefits, including 5 weeks annual leave after two years.

About the role

We are seeking an experienced Office Manager for our Papakura Branch. This branch offers services in Ultrasound and X-ray. As a primary contact for our patients and referrers in the region, you will be expected to deliver a professional and excellent standard of service with a strong focus on customer service and care.

The right applicant will be able to provide reception excellence and manage the day-to-day operations of the branch.  As this is a customer facing role, strong people skills are a must.

Our organisation aims to provide an efficient and customer-focused service to our referrers, patients and staff. We are looking for a smart-minded individual to work in front-line services including bookings. This is a full-time, 40 hour per week position, Monday to Friday.

Ideal skills and experience:

  • Radiology administration and/or medical reception experience an advantage, but with relevant transferable skills – not essential.
  • Previous experience in customer service.
  • Fantastic communication skills and sound judgement, with a proven ability to build and maintain effective working relationships.

About you:

  • You will have an excellent, professional phone manner and communication skills.
  • You will have the ability to build empathy and rapport with patients and referrers quickly (referrers being medical specialists, GP’s, Physiotherapists etc).
  • You will be open to learning new systems, be coachable, and confident in asking questions when the need arises.
  •  You will be a team player.
  • You will have a strong customer focus with both patients and referrers – knowing when to listen, asking the right questions and sourcing further insight when needed.
If you believe you have these attributes and would like to be part of a team dedicated to providing imaging services in an innovative, caring and ethical way, then we would love to hear from you.
COVID-19 Vaccination Status:
As Auckland Radiology Group (ARG) is a provider of health services, all staff must be fully vaccinated against COVID-19 under the government mandate. Prior to commencing employment with ARG, successful candidates will need to provide proof of vaccination.

Please submit your application